1. Terms: net 30 days provided credit has been established.
2. All products are shipped FOB Merrimack, NH.
3. ATC Power Systems, Inc. minimum order quantity is two units of the same product.
4. Quoted prices are firm for a period of thirty days unless specifically stated otherwise.
5. Cancellations are subject to cancellation charges for work in process. Cancellations that result in changes in quantities are subject to bill back charges that reflect the quantity of product actually shipped.
6. Return Material Authorizations must be obtained from the factory before any product will be received from the customer. Products returned without the proper RMA will be returned as is, freight collect.
7. If an RMA is required, please have the following information available when the RMA is requested:
- ATC part number(s), serial number(s), and date codes
- Original purchase order number and return purchase order number if different
- Quantity of units to be returned
- An accurate and complete description of the failure mode, the cause of the failure, and conditions under which the failure occurred
8. An evaluation fee will be required (based on type of unit) prior to returning any unit that is out